Chevrolet Sonic Owner's Manual: Courtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer one of the following:
Shuttle Service
Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round-trip shuttle service within reasonable time and distance parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If the vehicle requires overnight warranty repairs, and public transportation is used instead of your dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair.
It may not be possible to provide a like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, yo ...
Collision Damage Repair
If the vehicle is involved in a collision and it is damaged, have the damage
repaired by a qualified technician using the proper equipment and quality replacement
parts. Poorly performed collision ...
Other materials:
Instrument Panel
1. Air Vents.
2. Exterior Lamp Controls.
3. Instrument Panel Illumination Control.
4. Turn Signal Lever. See Turn and Lane-Change Signals.
5. Instrument Cluster.
6. Horn.
7. Windshield Wiper/Washer.
8. Display Screen.
9. Infotainment.
10. Instrument Panel Storage.
USB Port (Inside ...
Rear Spring, Insulator, and Jounce Bumper Replacement
Rear Spring, Insulator, and Jounce Bumper Replacement
Callout
Component Name
Preliminary Procedure
Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle.
1
Rear Spring
Proced ...
Electronic Park Lock Description and Operation
If the vehicle is equipped with automatic transmission and a floor mounted console
gear shift, it has an electronic park lock system (EPL). The EPL system purpose
is to prevent the ignition key from being turned to the OFF position when the transmission
is in any position other than PARK and t ...
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